How do I order correctly?
Help: How do I order correctly?
*The products
You can order 3 types of products from us:
  • Standard goods,
  • Standard sizes labels which we print,
  • Customised orders.
Standard products
Standard products are those which can be found on our website. Examples of standard goods are A4 labels, marking labels, no smoking signs and photo paper. Prices and order numbers for these products can be found on the website.
Standard sized labels that we print
As with standard products, prices and orders numbers for these labels can be found on the website. These products are those which can be customised to meet the customer's demands for example address labels which can be printed with names and addresses and serial number labels which can be printed with particular barcodes etc.
Customised orders
Customised orders are different from standard orders. With these orders we produce stickers and labels to your exact requirements. If you are interested in a customised labels please contact us for a quote.
Ordering standard goods (with order numbers)*
For first time customers we do require an order in writing so that we have the correct address details

The following information should be included in your order:
  • customer number or if you are a first time customer we will ned your name, invoice and
  • the order number of the product (Note: there are different order numbers depending on the colour and size)
  • quantity (pay attention to the fact that some products have a minimum purchase order)
You can also print out and fill in our order form

Contact details:

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England
Tel: 01252 714943 ,
Fax: 01204545666,
E-mail: labelheaven@gmail.com

Ordering Standard sizes labels which we print
The following information should be included in your order:
  • customer number or if you are a first time customer we will ned your name, invoice and delivery address, telephone number and/or fax number and possibly email address
  • the order number of the product (Note: there are different order numbers depending on the colour and size)
  • quantity (pay attention to the fact that some products have a minimum order)
  • send us the text you require and the colour print (unless you want black) by email or fax. This information can not be included on the order form.


Contact details:

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England
Tel: 01252 714943 ,
Fax: 01204545666,
E-mail: labelheaven@gmail.com

Ordering customised products
Asking for a quote
Ask for a non-obligation offer. You can ask for a quote by email, fax, letter or over the telephone.

We need the following information to prepare a quote:
  • Size of the label
  • Purpose of the label
  • Number of colours on the label
  • Will the labels be used indoors or outside?
  • How long should the label be waterproof for?
  • How should the labels be printed (photo, colour blends or block colours)?
  • Quantity


Contact details:

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England
Tel: 01252 714943 ,
Fax: 01204545666,
E-mail: labelheaven@gmail.com
Placing an order
You will have received an offer (if applicable with various alternative suggestions) and an offer number from us. If you would like to place an order please send us an email.

We need the following information:
  • Your offer number
  • Quantity
  • Exact details of what you want to order, Electronic artwork attached to the email. We accept the following formats: Corel Draw Version 7~12, or Adobe/Illustrator Version 7~12, in curves ; Photoshop, eps, pdf, jpg and tif would be possible too
  • Please tell us your customer number, invoice and delivery address and telephone number

You will shortly receive an order confirmation by email from us. A few days later we will send you a correction proof of your design.

Contact details:

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England
Tel: 01252 714943 ,
Fax: 01204545666,
E-mail: labelheaven@gmail.com
Checking the correction proof and confirming the order
You should check the correction proof thoroughly and if there are any errors please let us know. You will then receive a corrected proof. If the correction proof meets your wishes and expectations please confirm the proof by email.

We will then start producing your order.

Contact details:

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England
Tel: 01252 714943 ,
Fax: 01204545666,
E-mail: labelheaven@gmail.com

Bei Auftagsarbeiten:

Anticipation of the ordered products

Delivery of the invoice and products
you will receive these from us within the delivery time stated.
Please check all the products.

Do not forget to pay the invoice
 
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