Shipping charges
Carrying charge:  We only send insured packets

Destination Package Dimensions Shipping Method Cost
UK Packages til 5kg DHL/DPD 7.50 £
Packages til 10kg DHL/DPD 9.50 £
Packages til 20kg DHL/DPD 13.00 £
Packages til 31,5 kg DHL/DPD 19.00 £
Austria,  Belgium,  Germany,  Netherlands,
Luxemburg,  Denmark,  France,
Italy,  Vatican city,
Monaco,  Czech Republic,  Polands, Slovenia
Packages til 5kg DPD 14.00 £
Packages til 10kg DPD 17.00 £
Packages til 20kg DPD 25.00 £
Packages til 31,5 kg DPD 35.00 £
Packages til 0,5 kg : Thinner than 20mm Certified mail 8.00 £
Packages til 1kg : Thinner than 20mm Certified mail 12.00 £
Packages til 2kg : Thinner than 20mm Certified mail 19.00 £
Packages til 5kg Packages international 34.00 £
Packages til 10kg Packages international 37.00 £
Packages til 20kg Packages international 45.00 £
Packages til 31,5kg Packages international 55.00 £

Please ask for postage prices for other countries and islands.

LabelHeaven Ltd. has rules for return. When you order standard products from our website you will have a reflection period of 14 days from the time the order is in your possession. Standard products are the products that are not produced specifically for you. Products that are not standard are printed address labels, woven or printed fabrics labels, printed stickers, etc. After the expiration of the waiting period, the purchase agreement is binding.

The products you return should be undamaged, unprinted and in the original packaging (the cellophane or the seal may not open). The products must be complete, Unused and undamaged. When in doubt leave the products in the unopened, original packaging otherwise they can not be returned and / or exchanged.When exchanging items the shipping costs will be re-charged. Opened items that do not meet the above conditions remain your property. For products intented to be printed by you such as A4 sticker sheets, photo paper, labels etc., we expect to receive the correct number of of sheets to be returned. So only unopened packaging can be returned.

Upon receipt of your order, the goods come into your possession. So make sure that you always the shipping label of your courier when you send back the items, so that you can claim any loss or damage with your courier.

If you send back an opened pack, this will be considered as an invalid return. For more information, see our Terms and Conditions.

If you wish to exchange or return an item, proceed as follows:

  1. Complete the return form on our website and add it to your package with a copy of the invoice.
  2. Products that are returned without a return form, can not be processed! These products will not be sent back to you before the new shipping costs have been paid.
  3. Send the products you wish to return with the return form and a copy of the invoice back to us within 14 days. The shipping costs for returns are ALWAYS at your own expense and can not be refunded. In case of an incorrect delivery or defective / damaged item, we will refund the shipping costs for the return the package to us (provided that we have received a copy of your shipping receipt indicating the costs for sending back the package). These costs can be returned to your account or the amount can be settled with a new order.
  4. After checking the returned items, the purchase price will be refunded to your account and, if required, a new product will be sent to you.

Return from abroad
It is also possible to send returns from abroad. The shipping costs are for your own account.
Return address

LabelHeaven Ltd,
Sixth floor
Higher Swan Lane
Bolton BL3 3BJ
UK England.
Return Form

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